Intro

ProMerchant offers everything your retail or restaurant business needs to get started with processing payments. From POS devices to handheld payment terminals, you can easily set up your business with top-tier equipment that processes a range of payment types at lightning speed. You can also easily add Ecommerce features to your site. A dedicated support team will make sure your problems are swiftly solved. For getting your new business off the ground, ProMerchant is certainly worth considering.

ProMerchant in Brief

Monthly fee: Contact provider for a quote

Per swipe fee: Contact provider for a quote

Setup fee: No setup fee

Cancellation fee: No early cancellation fee

PCI compliance fee: Contact provider for a quote

Best for: Small to medium retail or restaurant businesses

Terminals

ProMerchant offers 2 terminals, which come free with its plans. The Verifone VX520 is a credit card terminal you can use for a variety of payment types, while the Pax A920 is a mobile unit that staff can use anywhere in your business.

• Verifone VX520: ProMerchant’s quick-serve credit card terminal is lightning-fast and easy to use, making it a great choice for your business, whether food service or retail. The Verix operating system is secure, and the terminal can accept chip or standard credit cards or digital wallet payments from a customer’s mobile. It comes with a quick thermal printer built into the unit.
• Pax A920: This wireless terminal is best for waitstaff or retail payments anywhere in-store. Its high-definition touchscreen is easy to read. It accepts chip, swipe, and digital wallet payments. Receipts can be printed or emailed straight from the terminal. All transaction information is stored in the cloud.

In addition, ProMerchant offers a free Bluetooth credit card reader and PayAnywhere app that can be installed on a mobile or tablet for payment processing anywhere. This is ideal for any business operating outside, like a food truck or market stall, as payments can be accepted even when there’s no internet connection.

POS solutions

ProMerchant’s Clover POS devices process payments quickly and do a lot more, too: from inventory management to customer communications. They can process EMV and NFC (digital wallet) payments.

• Clover Station: a fixed device that is ideal for retail and medium-large restaurants. It comes with a touchscreen, a card reader, a barcode scanning camera, a receipt printer, a contactless payment hub, and a cash drawer. Connectivity is by WiFi, ethernet, or Bluetooth.
• Clover Mini: a small POS system with a 7-inch touchscreen, an integrated printer, an integrated barcode scanning camera, integrated card reading technology, PIN entry and e-signature. It can be tethered to other Clover POS devices. Connects wirelessly or with 4G.
• Clover Flex: a handheld POS device with an integrated printer, integrated barcode scanning camera, integrated card-reading technology, PIN entry and e-signature, 8 hours of battery life. Connects wirelessly, with ethernet, or with 3G.

Clover devices can work in combination, so you can mix and match to suit the needs of your business. They come with Clover’s POS software, which syncs with the cloud, making it possible to access your POS data anywhere. You can also create customized reports to dive into what’s going on in your business. Customer profiles with contact and other key info are automatically generated, and you can use the software to run a loyalty program and send marketing campaigns. You can also manage staff shifts and sales records.

Merchant Services

ProMerchant provides further services for merchants, including the following:

• A virtual terminal for online payments, enabling you to accept transactions by phone, mail, email, fax, text, or in-person
• Ecommerce solutions via Authorize.net, enabling you to add a virtual checkout to your website
• Credit card processing for high-risk merchants

Pricing

ProMerchant has 2 plans. The first, Interchange Plus Fixed Rate, adds a fixed percentage rate and a transaction fee on top of the “Interchange” rates charged by Visa and MasterCard for credit card transactions. This can help you stabilize your costs, as the price won’t change unless Visa and MasterCard raise the Interchange.

The second ProMerchant plan is the Zero Cost Processing plan, with a $0 processing cost; percentage rates are passed to your customers, therefore saving you significantly.

You can request a free quote through the ProMerchant website before you proceed with an application. Once you’ve submitted a request, a ProMerchant representative will be in touch to let you know the quoted price.

There are no setup fees or application costs for getting started with ProMerchant, and the company guarantees no hidden fees that aren’t included in your quote. This can give you the power to control your budget and feel secure in the knowledge that ProMerchant’s prices are transparent.

ProMerchant’s services are available to all types of merchants, including Ecommerce, phone and mail order, retail, restaurant, and mobile. It is possible to apply even with a lower credit rating.

Applying and Contracts

ProMerchant’s services are based on a monthly agreement, with no early termination fee. To apply, follow these steps.

• Fill in your details online
• Get approved in 2-24 hours
• Receive equipment by overnight shipping to get started within 72 hours of first contact
• Alternatively, if running Ecommerce, payment processing can be set up within 48 hours

It’s an easy process, and you’ll be supported by your dedicated support team throughout.

About ProMerchant

ProMerchant (legal name ProMerchant LLC) was founded in 2017 by Kevin Murphy and is based in Boston, MA. It’s highly rated, with an A+ accreditation from the Better Business Bureau (BBB).

Customer Support

ProMerchant offers each business a dedicated support team composed of experts. The advantage of this system is that they can get to know your business and what your unique needs are. You can get support by phone or by completing the inquiry form on the website; as yet, there is no live chat support.

Summary

ProMerchant could be a fantastic choice for a new retail or restaurant business, or even if you’re looking to revamp your payment system. With a rapid application, processing, and equipment delivery cycle, you could get your physical store up and running in 72 hours, and an Ecommerce site in as little as 48. ProMerchant can provide you with state-of-the-art POS devices and terminals that can process a range of payment types at lightning speed, including chip and swipe cards and digital wallets. With a dedicated support team at your disposal, you can have peace of mind that ProMerchant will respond to your queries, and they’ll even make an effort to get to know your business needs.

While pricing is not immediately clear from the website, you can request a free quote to find out more about ProMerchant’s fees. With 2 pricing options, you can choose between a more stable plan based on the card providers’ Interchange fee, or a zero-cost plan that can save you money. Plus, there’s no early termination fee. ProMerchant is both quick and easy to set up, and provides everything you need to get your business off the ground. It’s certainly worth considering when you’re choosing a payment processing provider.