Stax by FattMerchant (or “Stax” for short) is a subscription-based credit card processing company serving businesses in the retail, professional services and healthcare sectors. Stax offers a range of payment services including Stax Pay (for SMBs), Stax Enterprise (for large businesses) and Stax Connect (for SaaS platforms). This review will focus on Stax Pay.
Monthly fee: $49-129
Per swipe fee: $0.07 - $0.15 + interchange
Setup fee: None
Cancellation fee: None
PCI compliance fee: None
Best for: Transparent transaction fees and powerful add-ons
Stax offers an all-in-one payment processing solution encompassing the following payment types:
The Stax mobile app turns your phone into a secure, portable point-of-sale system. Stax also integrates with most POS solutions, which is useful if you already have one.
Stax’s dashboards and advanced reporting tools let you monitor the health of your business in real time. Capabilities include:
Stax offers way more features than your average credit card processor. Here are just a few examples:
Stax is a subscription-based payment processor. While most payment processing companies mark up the wholesale rates set by Visa, MasterCard and the other big card brands, a Stax membership gets you unlimited access to wholesale rates. All you pay is the card brand’s interchange fee + 8c per transaction for swiped payments or 15c per transaction for keyed payments.
Here are the monthly membership fees:
The Starter plan includes lite dashboards and reporting, same-day funding, ACH processing (1% of transaction up to $10), and ticket-based support.
The Growth plan includes standard dashboards and reporting, invoicing, text-to-pay, e-commerce payments, accounting reconciliation (incl. QuickBooks Online), and an API key for third-party integrations.
The Pro plan includes advanced dashboards and reporting, the ability to automatically save your customers’ card information, one-click shopping cart with catalog management, recurring and scheduled payments, data exports, and a dedicated account manager.
To apply to Stax Pay, go to the Stax website and click the “Sign Up” button at the top of the screen. You’ll need to provide your name, email, phone number, and business name to proceed.
The great thing about Stax is that there are no contracts, no setup fees, and no cancellation fees. The PCI compliance fee is also built into the cost of your monthly subscription.
Stax works with businesses in the retail, professional services, field services, and healthcare sectors. It doesn’t work with high-risk businesses such as collection agencies, CBD companies, online gambling sites, online pharmaceutical sites, and weapons sellers.
Stax was founded in 2014 by entrepreneur Suneera Madhani. After seeing the need for a better payment experience, Madhani decided to solve the problem herself. She built Stax from the ground up, and was soon joined by a team of experienced payment industry professionals. Stax is based in Orlando, FL. It is a registered ISO/MSP in association with Fifth Third Bank, Cincinnati, OH.
Stax by Fattmerchant has an excellent reputation. It currently has a 4.3/5 rating on Trustpilot and is accredited with the Better Business Bureau, where it maintains an A+ rating.
To find out more about Stax, call 833-782-9729, hit the chat button on any page of the Stax website, or go to the Knowledge Base section of the Stax website.
Stax by Fatt Merchant is one of a number of innovative companies making credit card processing more transparent and more affordable. Thanks to Stax, you can now take payments without having to worry about fluctuating transaction rates or hidden fees. What’s more, Stax offers off-the-shelf POS solutions that give you real-time visibility into your business’s performance.