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Luminous Payments
Luminous Payments
Luminous Payments
Luminous Payments
July 01, 2021 / Patrick Sather
Luminous Payments
Luminous Payments
July 01, 2021 / Patrick Sather

Intro

Luminous Payments offers merchant services to small and medium-sized businesses nationwide. It provides POS and payment terminals, or you can use your own and get started processing payments even faster. With Luminous Payments, you get access to 24/7 merchant support and can choose between multiple pricing options. There is no cancellation or setup fee, and if you don’t save money on processing fees, Luminous Payments promises to pay you $1,000.

Pros

  • 24/7 merchant support
  • Offset processing costs with cash discounts
  • $1,000 Savings Guarantee

Cons

  • Does not disclose details about its POS or terminal equipment
  • Not accredited with the Better Business Bureau

Luminous Payments in Brief

Monthly fee: Varies, reach out for a quote

Per swipe fee: Varies, reach out for a quote

Setup fee: No setup fee

Cancellation fee: No cancellation fee

PCI compliance fee: Reach out for a quote

Best for: Small businesses that frequently conduct sales in cash

Terminals:

Luminous Payments offers several terminals for you to choose from and can set you up to begin processing payments if you already have an existing terminal. It provides terminals at cost, so you will have to reach out for pricing if you need a card terminal to process payments. You can choose from a wide variety of universal and selective card terminals from brands including Verifone and Clover. With Luminous Payments, you can get both fixed and handheld terminals and opt for either print receipt or paperless models.

POS solutions

If you’re looking to get more out of your payment equipment, Luminous Payments can set up your business with a full POS system. In addition to processing EMV and NFC transactions, its POS systems can help you manage employee time clocks, scheduling, inventory, loyalty programs, and more. It also provides Bluetooth systems, which is great news if you need to do business on the go.

Merchant Services

Aside from standard terminals and POS devices, Luminous Payments also provides merchants with a virtual terminal to process online payments as well as those via phone, mobile, text, or email. It can set your business up to accept payments from digital wallets, including Apple Pay, Samsung Pay, and Google Pay among others. Additionally, if it doesn't save your business money on processing fees, it guarantees to pay you $1,000 through its Savings Guarantee program.

Pricing

With Luminous Payments, you can choose between 4 different pricing plans to find the right option for your business. Designed with small businesses in mind, its Cash Discount plan is also its most popular. With this plan, up to 100% of your processing fees can be passed on to customers that pay with a card. The plan works by adding a small percentage to the standard price of your goods and services, and then offering a discount to customers that pay in cash. To remain compliant with the plan, you must post signage that informs customers about the offer.

The Interchange+ pricing option is its wholesale pricing plan, which aims to get you the most bang for your buck. When you sign up for the Interchange+ plan, you will be charged Luminous Payment’s actual cost from the card brands (Visa, MasterCard, etc.) for each sale you process, plus a set service fee. With this plan, you know the exact discount rate for each card brand and can pick and choose card types that you accept.

Luminous Payments also offers a Tiered Rate option for businesses wanting to get lower rates with a more simplified pricing structure. Rather than paying a different rate for each card brand as with the Interchange+ plan, businesses can agree to pay a discount rate depending on a card’s tier. Luminous Payments groups cards into 3 different tiers—Qualified, Mid-Qualified, and Non-Qualified—with each tier charging a different discount rate. Fees increase as you move up through the tiers from Qualified to Non-Qualified.

If you want to keep things simple, Luminous Payments also offers its Flat Rate pricing option. The Flat Rate plan features a fixed discount-rate percentage and a single transaction fee for each sale you process when a customer pays with a Visa, MasterCard, or Discover card. This plan is great for businesses that do not wish to pass on processing costs to their merchants, but also do not want to be charged varying rates.

Alternatively, you can contact Luminous Payments for a free quote and discuss custom pricing options to find a solution that meets your needs. Its services are available to merchants in a wide variety of industries, including restaurant, hospitality, retail, and ecommerce.

Applying and Contracts

It’s quick and easy to get started with Luminous Payments. To apply, simply provide your business details online, or call and speak with an Account Representative to determine the pricing model and equipment that works best for your business.

Once completed, most applications can be approved by Luminous Payment’s underwriters within 1-2 business days. Depending on the equipment or gateway you are using, you can get set up within an additional 1-2 business days. Luminous Payment’s services are based on a monthly agreement structure and it does not charge a cancellation fee.

About Luminous Payments

Luminous Payments was founded in 2020 by Brandon Wolfe. The company is based in Coppell, TX.

Customer Support

Luminous Payments offers merchant support 24 hours a day, 7 days a week. If you have questions about Luminous Payment’s pricing plans or wish to get a quote, you can contact its sales team from 7:30am-4:30pm PT, Monday-Friday. Alternatively, you can send a secure message to its customer service team through its Contact page, and an agent will respond to your inquiry within 1 business day.

Summary

Luminous Payments is a great choice for small businesses that conduct a lot of transactions in cash. With its Cash Discount plan, you can pass on processing fees to your customers while also driving more cash sales. Thanks to its online application and quick underwriting process you can get started processing payments with Luminous Payments in as little as 48 hours. It provides 24/7 merchant support, which means you never have to wait if something goes wrong with your terminal or POS device.

Although it does not provide details about its equipment or pricing on its website, Luminous allows you to request a free quote and easily compare plans’ key features. Aside from its Cash Discount, Interchange+, Fixed Rate, and Tiered Rate plans, it offers customized pricing, so you can be sure you’ll find the right plan to meet your needs. Best of all, if you’re currently processing credit cards, it guarantees to pay you $1,000 if it doesn’t save your business money on your overall processing costs.

By Patrick Sather
Patrick Sather is an award-winning personal finance writer and licensed broker who has worked for some of the largest financial firms in the United States, including TD Ameritrade and Pacific Life. A graduate of the University of Nebraska in both Economics and International Trade and English, his articles on life's most common financial decisions and quandaries are straight-forward, practical and always easy to understand.
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