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Payment Depot Review
Payment Depot Review
November 14, 2022 / www.toppaymentprocessing.com staff
Payment Depot Review
November 14, 2022 / www.toppaymentprocessing.com staff
Membership-based processor
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Introduction

Payment Depot by Stax is a credit card processing company that charges a monthly fee instead of the per-transaction fees usually charged by payment processors. The company likens itself to Costco selling products at wholesale prices. This is because it only charges the card network interchange fee with no markup. Essentially, Payment Depot offers wholesale credit card processing fees and passes along the savings to its customers.

Payment Depot scores highly in customer feedback and reviews. According to its website, its customers save an average of 40% on credit card processing expenses. It has an excellent score of 4.6 on Trustpilot and accreditation from the Better Business Bureau (BBB) with a letter rating of A.

Pros

  • Transparent monthly subscription payment
  • No swipe fees
  • No contracts or cancellation fees
  • High customer satisfaction ratings
  • 24/7 customer support

Cons

  • Many higher-risk businesses are excluded
  • Only available in the US
  • No price provided online for processing volumes above $500,000

Payment Depot by Stax in Brief

Monthly fee: $55 - $99 per month

Per swipe fee: None

Setup fee: None

Cancellation fee: None

PCI compliance fee: None

Best for

Payment Depot is suitable for small businesses that process credit card transactions over the recommended minimum of $10,000 per month. High-volume companies will also benefit from Payment Depot's subscription model by not having to pay interchange-plus pricing. Membership is available to US companies—and currently, Payment Depot specializes in the following industries: retail, restaurants, B2B, mobile, eCommerce, medical, legal, accounting, and professional services.

Terminals

Payment Depot by Stax supplies both smart and standard terminals, which include features like inventory management, discounts, and reporting.

Smart Terminals

  • Clover Flex—a hand-held POS
  • Poynt Smart Terminal—a retail solution that lets you run multiple components of your business from one place.

Standard Terminals

  • Dejavoo Z11 terminal—EMV and NFC Contactless Built In
  • First Data FD150—Accept EMV and NFC payments.
  • SwipeSimple Terminal—Works with various smart terminals and devices.

Payment Depot also offers a free virtual terminal for manually entering credit card information. This is a great backup if there are technical issues with other equipment.

POS solutions

Payment Depot by Stax may be able to integrate with your existing point-of-sale (POS) devices. Systems that Payment Depot integrates with include TSYS, First Data, and BridgePay. It also sells the following POS hardware:

  • Clover Mini LTE—A compact but powerful POS that lets you quickly ring up sales and manage your business.
  • Clover Station Pro—Clover’s largest and fastest POS system.

Merchant Services

Many credit card processing companies also offer additional merchant services like business loans, accounting software, and online payment gateways. However, these are not available from Payment Depot.

Payment Depot is a no-frills credit card processing company that focuses on one service: processing payments online, in-person, or over the phone—minus the markup. So if you are looking for a company that will also provide business loans, then Payment Depot may not be the best fit for you.

Pricing

Unlike other payment-processing companies, Payment Depot by Stax doesn't charge a per-swipe fee. Instead, merchants subscribe to a monthly subscription cost based on volume. With the traditional model, payment processors make money by marking up the fees charged by credit card networks like Visa and Mastercard. The more sales a merchant processes, the more they profit.

Payment Depot claims that merchants save an average of 40% on processing expenses with its monthly pricing model. Payment Depot's pricing is transparent, with no hidden fees. There are three plan tiers, Starter, Starter Plus, and Growth.

Plan

Monthly fee

Processing (per year)

Starter

$59

$125,000

Starter Plus

$79

$250,000

Growth

$99

$500,000

If you need to process more than $500,000 annually, then Payment Depot will provide a custom quote. You can change your pricing plan at any time.

The plans are aimed at the retail, restaurant, B2B, mobile, eCommerce, medical, legal, accounting, and professional services industries. Bear in mind that there are several prohibited industries that Payment Depot doesn’t work with. These include cruise lines, currency exchanges, debt consolidation, extended warranty companies, online gambling, golf clubs, and healthcare plans. Membership of Payment Depot is currently only available in the USA.

Applying and Contracts

You can apply for membership with Payment Depot by Stax by phone or by completing their online form.

To complete the online form, you will need to provide your company name, personal name and contact details, and monthly processing volume. Once this has been done, you will be notified that one of Payment Depot’s representatives will be in touch.

There are no application fees charged for setting up an account. Payment Depot’s pricing model does not lock you into a contract, so you can cancel your membership for any reason without having to pay a cancellation fee.

About Payment Depot by Stax

Payment Depot was founded in 2013 in California by its current CEO, Danny Choi, and is a registered ISO of Wells Fargo Bank. In 2021, Payment Depot was acquired by its biggest competitor—Stax—and now refers to itself as ‘Payment Depot by Stax'.

Customer Support

Customer service is available 24 hours a day, seven days a week. You can chat live with a Payment Depot consultant on the website or by telephone.

Although the customer satisfaction rating on Trustpilot is high, several reviews suggest customers have noticed that the quality of Payment Depot’s customer support has declined since its acquisition by Stax.

Summary

Payment Depot by Stax is an excellent choice for businesses that want to avoid long-term contracts and save on processing fees. It doesn’t offer any bells and whistles, but if you are just looking for a company to process your payments quickly and efficiently, then Payment Depot is definitely worth considering.

Customer satisfaction is high, and pricing is very competitive. The monthly membership model means there are no swipe fees, setup fees, cancellation fees, or PCI compliance fees, which makes it an innovative solution that many businesses should consider.

Get started now, visit Payment Depot
By www.toppaymentprocessing.com staff
www.toppaymentprocessing.com staff is comprised of freelance writers who write for the site
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